Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Emails and account to a new installation without settings - MAC

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by christ1

tbmc
tbmc
more options

How can I move a thunderbird profile to a new installation like a way to keep only the account and the emails without any settings? Im asking for that because I have bugs which appears when Im opening thunderbird (slow, and sketchy with white boards), and when writing emails like buggy cursor or something like that. I think that my profile settings contains the bugs because same appears on my macbook and on my imac too. (same copied profiles)

How can I move a thunderbird profile to a new installation like a way to keep only the account and the emails without any settings? Im asking for that because I have bugs which appears when Im opening thunderbird (slow, and sketchy with white boards), and when writing emails like buggy cursor or something like that. I think that my profile settings contains the bugs because same appears on my macbook and on my imac too. (same copied profiles)

All Replies (1)

christ1
christ1
  • Top 10 Contributor
more options

If you suspect problems with your profile you may want to start with a new profile. Create one using profile manager. https://support.mozilla.org/kb/using-multiple-profiles

Also use profile manager to start Thunderbird with the new profile.

Set up your account(s) in the new profile.

Carry over any needed data from the old profile. http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird