Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I communicate with my AVG Email scanner, please?

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Matt

more options

I followed the instructions for mannually creating the incoming/outgoing servers for my AVG Email Scanner. Now it seems messages are not being received. The icon indicating that there is an incoming message continues to pulsate but no message appears and I am no longer receiving the AVG message that it is unable to scan incoming messages.

I followed the instructions for mannually creating the incoming/outgoing servers for my AVG Email Scanner. Now it seems messages are not being received. The icon indicating that there is an incoming message continues to pulsate but no message appears and I am no longer receiving the AVG message that it is unable to scan incoming messages.

All Replies (1)

more options

I would suggest you simply remove the AVG setup and revert to what worked. Email scanning is grossly over rated.

But do check the option

Tools menu > options > Security > anti virus as that c causes a temp file to be written before new mail is added to Thunderbird. AVG will scan the temp file and find or not find any virus without all the elaborate rot they carry on with because their product is not up to the task.