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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How to connect to my old SUMO account to link it to my Firefox account?

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Hello,

I just want to link my old SUMO account with my Firefox account. The help page says this :

``` What if my Firefox Account email address is different from my SUMO Account email address?

If you already have a SUMO account (Mozilla Support), we'll link it to your Firefox account for you. First, log into your SUMO account. From there, you can follow our instructions to verify and link your Firefox account to your existing Mozilla Support account. ```

But how do I connect to my old SUMO account ? I can't find a login form.

Hello, I just want to link my old SUMO account with my Firefox account. The help page says this : ``` What if my Firefox Account email address is different from my SUMO Account email address? If you already have a SUMO account (Mozilla Support), we'll link it to your Firefox account for you. First, log into your SUMO account. From there, you can follow our instructions to verify and link your Firefox account to your existing Mozilla Support account. ``` But how do I connect to my old SUMO account ? I can't find a login form.

All Replies (2)

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I already had my Firefox account but never logged in on the Mozilla support website with it. However I had an old SUMO account from years ago.

I posted a question yesterday by logging in with my Firefox account.