搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Remove large "Smartphone" button on firefox focus for Android phone.

  • 3 个回答
  • 4 人有此问题
  • 13 次查看
  • 最后回复者为 Paul

more options

How do I remove this "Smartphone" button from my screen? As you can see in the screenshot, it's blocking part of the web page I'm trying to view.

I only get this on my phone and not on my tablet. I do like this new browser as it is much faster.

Note: For some reason when it first appears it is unusually large. If I rotate my phone to portrait then back to landscape the button does shrink about 50% but it's still an annoying button I do not want and it's in the way. It's like a popup you just can't get rid of.

PS Two days ago I posted this same issue in the "Firefox for Android" section because this section did not exist yet. So far 6 others have the same issue on that post.

https://support.mozilla.org/en-US/questions/1164933

How do I remove this "Smartphone" button from my screen? As you can see in the screenshot, it's blocking part of the web page I'm trying to view. I only get this on my phone and not on my tablet. I do like this new browser as it is much faster. Note: For some reason when it first appears it is unusually large. If I rotate my phone to portrait then back to landscape the button does shrink about 50% but it's still an annoying button I do not want and it's in the way. It's like a popup you just can't get rid of. PS Two days ago I posted this same issue in the "Firefox for Android" section because this section did not exist yet. So far 6 others have the same issue on that post. https://support.mozilla.org/en-US/questions/1164933
已附加屏幕截图

所有回复 (3)

more options

Hi

Thank you for your question.

I have looked into this with a couple of Mozilla staff and we believe that this is a feature of the user environment installed on top of Android by the manufacturer of your mobile device. I have found the page in the screenshot and cannot replicate it on my device in Focus for Android.

I recommend that you contact the manufacturer of your mobile device for help with this issue.

more options

After using the browser some more, I realized that what I was seeing is the button that is normally displayed as a circle with a trashcan image inside of it, when ever you scroll up on a page.

The problem seems to have corrected itself.

由MadeUpName30于修改

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.