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I did not request download link for Firefox Focus, why did I receive email?

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I rec'd email 1/2 hour ago, stating: "Thanks for asking for info to download Firefox Focus onto your mobile device. We hope you’re enjoying the Firefox experience that’s been made just for you, not for profit." I did not request anything. I do not want to download Firefox Focus. I do not even know what it is!

I rec'd email 1/2 hour ago, stating: "Thanks for asking for info to download Firefox Focus onto your mobile device. We hope you’re enjoying the Firefox experience that’s been made just for you, not for profit." I did not request anything. I do not want to download Firefox Focus. I do not even know what it is!

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Possibly you tapped something in Firefox accidentally that generated it -- one of the little snippets that promotes other Mozilla software, maybe? -- otherwise, I have no idea.

If you get more of them, or if you want to avoid all promotional emails, check the subscription settings on your Firefox Account:

https://accounts.firefox.com/settings/communication_preferences