Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to backup app using Helium, How to backup all app data with no root and then restore it?

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Kevin

more options

I was able to do this with no issues a while ago, However, when recently attempting to do a backup, I have encountered an issue. Helium shows me this message:

---

Backup Disallowed


Firefox has disallowed backup of application data. Please leave a comment with the developer of Firefox and ask them to allow application data backup.

---

Since this is disallowed, Is there perhaps a way to export all data within the app locally without going trough cloud sync?

I was able to do this with no issues a while ago, However, when recently attempting to do a backup, I have encountered an issue. Helium shows me this message: --- Backup Disallowed Firefox has disallowed backup of application data. Please leave a comment with the developer of Firefox and ask them to allow application data backup. --- Since this is disallowed, Is there perhaps a way to export all data within the app locally without going trough cloud sync?
Iqhotyoshelwe imifanekiso ekwisikrini

Ilungisiwe ngu Tsuxen

All Replies (1)

more options