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Can't create a fire fox account. Cant get passed preferences. Makes me wait 15 minutes to try agian. Fire fox is up to date.

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy Erik_D

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I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

Saafara biñ tànn

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

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i have tried creating an account from both https://www.mozilla.org/en-US/firefox/accounts/ and about:accounts?action=signup&entrypoint=menupanel

same result.

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Saafara yiñ Tànn

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.