Firefox Support Forum

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

For the last few days Firefox keeps dropping off as the default browser and seems to be defaulting to the Avast Secure Browser thats installed instead.

I keep changing it back via both Firefoxs settings and via Windows default settings but within 10 minutes it falls off again.

How can I make sure Firefox stays as my default browser?

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Right now i love my HDR content in most scenarios, except on a few sites where its just bad. Is it possible to be able to block it on certain sites where you dont want to apply it?

There is a folder on my Google drive called "Personality-provider". It has about 30 .json files. When is search "Personality-provider" on internet the results indicate this folder and files are associated with Firefox. A. Why are these stored on my google drive? B. Can I delete them from my google drive? C. What are these files? D. Are they necessary for me to have backed up? See images. Many thanks. Will

Bonjour,

Depuis plusieurs semaines, il m'est impossible de télécharger des PDF depuis firefox. J'ai essayé de faire une réparation, mais désormais j'ai également perdu mes extensions et lorsque je veux les réinstaller, on m'affiche : "Échec du téléchargement. Veuillez vérifier votre connexion." (par exemple pour ublockorigin)

Merci d'avance pour vos réponses, Cordialement Selma

A couple of days ago, I started getting error popups from malwarebytes on Firefox outbound to data.our.news on every page I access. Please see the attached screenshot. Why is Firefox doing this?

Hi all, For the last few months I've had a persistent issue with my Firefox browser on Windows where I have to continually toggle the 'Ask to save passwords' option so that Firefox fills my username and passwords automatically, gives me the option to save them automatically and so on.

Everytime I click the option on, it works for maybe a few days before I have to yet again toggle it on even though I haven't done anything like close my Firefox window, restart my computer or any similar thing. My Firefox and laptop are also on their latest updates and regardless this issue has continued through multiple update cycles.

It is very frustrating as I'm applying for jobs regularly so manually having to use alternate ways to autofill my details is annoying - I know a password manager is probably the best solution but regardless this is still a very annoying issue.

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock icon or any website search bar) each time i want to delete the unwanted word, it reappear immediately after in the suggestion list.

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not made the same as with the old disk. When i use Firefox and save a password it says it has been saved but when I use the same site again the passwords don't fill in. When I look at the passwords via the passwords settings there is nothing there. Can you tell me how to get passwords to work please? Thanks John

Cześć Mój problem polega na tym że na niektórych stronach zniekształca wyrazy ja w załączonym przykładzie. Ustawione mam domyślnie na stronach "PL". najczęściej problem jest obserwowany na multikino.pl; mybenefit; gov.pl. było czyszczone cooke i historia nażędziami z przeglądarki i cccliner - nie pomogły. W Chrome nie ma tego problemu. z góry dzięki za pomysły i poświęcony czas ps problem prawdopodobnie pojawił się od chwili kiedy odwiedziłem stronę z narzędziami z Ukrainy - https://www.cooltools.pl/

I'm a long-time Firefox user (I probably came here straight from Netscape!) but lately, I'm starting to see tons of issues, often after every update.

Things that might help: 1. I'm mostly a Windows user, although I have a Mac. I have a LOT of Windows boxes (don't ask) - a couple of work laptops, some private laptops, a couple of micro-desktops that are connected to TVs and so on. This might be relevant, because they're all synced.

2. My profile is pretty old - over 10 years.

3. I've entirely disabled any ad-blockers or add-ons.

So issues happening on multiple machines in the last 24 hours: eBay. Over the last few days, when logging into eBay, if I do a search, I can't change any of the filters along the top Condition, Location, Sort: Best Match etc. I can click on them, but nothing happens.

GoFundMe. I tried to donate tonight and when it toddled off to Paypal, it came up with some kind of Localhost error after I clicked on Submit. Did it on Chrome, and it worked perfectly. Fortunately, the money didn't come out multiple times.

Oracle E-business. I'm sure many of you use this at work. I genuinely can't login to this using Firefox unless I use a private window. I've cleared my ENTIRE cache. Even went into the Folder and manually cleared it all out. If I try and login without being in a private window, I get "Your session is no longer valid or your logon information could not be reestablished from your session."

This is all since the last update to 127.0

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug.

After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later.

I made one mistake. On my second attempt I entered the right code. How is that "too many" times?

Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way?

thank you

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

When I launched Mozilla, it asked for the system admin password to perform an update. I had never encountered anything like this before, but unfortunately, I entered my credentials instinctively. When I realized that the browser had never asked for credentials for an update before, I checked the update history. According to the history, the last update was the day before. Additionally, I checked the modification dates of the files updater.exe, maintenanceservice.exe, and maintenanceservice_installer.exe, and they match the date when Firefox requested administrator privileges. I would like to know what could have caused this situation and whether it could have compromised the security of my Windows system.