Tất cả sản phẩm Support Forum

I can no longer use my camera on firefox, firefox displayed some message about camera when we were trying to chat, but I missed it, I have granted relevant permissions on the site, that we use reularly. The camera icon on the address bar appears red, and I noticed that in Windows security, it lists firefox access requests, but shows no way to grant these requests.

I am not tech minded so please if anyone could keep it simple, I would appreciate it.

Often, when I go to history and try to restore session..it is greyed out. it occurs randomly, but It ALWAYS occurs after an update. This is so frustrating! It never happened on Edge or Chrome, not once. I know it might seem Karen-like fuming about it, but when you have dozens of important tabs open and they don't restore you too will become a karen. I'm almost about to uninstall Firefox because of it

I am trying to view uploaded videos in to my work portal and when I try to view the video this is the error message I receive. I am running WIndows 10 on my desktop. My Windows is up to date and I have cleared all cookies and still not working. Please help. Thank you

I am using Firefox 127 on Ubuntu.

When I press the Control key, I often lose focus in the window I am currently viewing. This is annoying as it prevents me from copy-pasting for example.

Sometimes the focus is back when I release Control, sometimes it is lost and I have to click again on the text field. It does not happen on all websites, for example support.mozilla.org works well, but it happens on duckduckgo or overleaf.

It does not seem to be the same as existing issues such as [the "show mouse when press Ctrl" of Ubuntu] (it is disabled) or an addon (the problem still happens in safe mode).

In case it is useful, when I press Control the tab bar background goes slightly darker, see attached images.

Thanks for your help :) Nicolas

trying to restore previous settings i have accidentally created multiple copy's of bookmarks and folders. many have more than 10 copy's and i now have over 400 000 bookmarks. is there any quick way to delete the copys of bookmarks?

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

In Firefox, after a reboot, how can I re-open my previous sessions?

Originally I had quite a lot of open browsers & tabs. Then I needed to do a reboot, and now I've lost those previous sessions.

Usually I just open Firefox, and this opens one browser, and then all of my previous browser, and tabs reopen, but this time Firefox crashed, and its popup said it needed to restart, but it would re-open my previous browser and tabs, but it didn't.

After following the usual Firefox help guides, it still wouldn't re-open my previous sessions. Now if I ask it to open my previous sessions, it just opens the recent help guides, and not anything before the crash.

So is there a backup file of my missing sessions that I can roll back to?

Both 'Enhanced Tracking Protection' and 'Site permissions' show exceptions and an explanation of what they are (for 'Enhanced Tracking Protection' anyway) but seem to have no way to add an exception.

How are exceptions added 'Enhanced Tracking Protection' and 'Site permissions' in Fennec?

Thanks

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

As a longtime user of Firefox, I had a nice setup where after the start page, clicking on the Firefox icon would take me to a page headed "Firefox" in large letters. On that page I had placed the icons for my frequently used programs. Each of the small "icon boxes" had menus that would allow entering a URL so that when clicked, the desired app would open. I was exploring MS Bing, mostly because I like the pictures they put up each day. It looks as though a "new Improved" version of Bing brings along the new MS AI component. Together they seem to have removed my Firefox setup or hidden it where I can't retrieve it. By using Firefox settings, I was able to remove the Bing URL. Good riddance!, but can I retrieve my page of links to most-used programs? I don't know where to look for that. If I have to reconstruct it, how is that done. Or how can I start a replacement. Sincere thanks, Greg Schultz

Hi,

I need to take part in a course that is delivered via moodle and that employs SCORM videos.

After some modules I am experiencing an issue where firefox does not load them anymore. When you try to load a module a spinner appears and stays there indefintely.

Initially, trying to reload the module could eventually unblock it. Now this is not possible anymore. Disabling the enhanced protection does not change the situation.

The modules work just fine with chromium.

Having firefox being a stopper for online learning resources is a real issue. Any help will be appreciated.

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

Is there a way to set a separate theme for the private browsing option? I like being able to visually distinguish between the normal browser and the private one, but enabling a theme seems to set the same visuals for both.

If separate themes are not a thing, perhaps they could be added in a later update?

Thanks for all your time and effort.

Ive tried everything under the Sun to try to get rid of that Annoying ( Sign in with Google) out of my computer but nothing works ?? Is there a solution ?? I cannot open most of my Sites with it there !! Anyone Please HELP !!

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consumption for minimal use, even when only a single tab is open. This problem is not exclusive to the main Firefox app; it persists across other Firefox-based browsers as well.

Device: Xiaomi (HyperOS - Android 14) Issue: High CPU usage across multiple Firefox versions Troubleshooting Done: App reset, tried alternative Firefox-based browsers

I urge the development team to investigate this recurring issue, as it significantly affects the performance and battery life of mobile devices. Your prompt attention to this matter would be greatly appreciated by all users experiencing similar problems.