Tất cả sản phẩm Support Forum

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:

Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Hi!

System: Windows 10 Windows Language: English US Windows Region: Austria

Even though Region is Austria, PDF printing dialog shows inches for margins. I can't find a setting to change that. Firefox either needs to respect the region setting of Windows or include an own setting to choose units. I suppose it derives units from the language settings. That's obviously wrong.

Many Greetings! Remo

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

When I updated my Firefox browser it eliminated all my favorites and can't log into either one of my email accounts although I can get on the internet and into any other URL! It also eliminated all the links in my toolbar?

Thanks, Greg

I was using the Firefox browser on my laptop on the floor. My little sister stepped on the far left part of my keyboard and did some sort of shortcut so now it won't show my tabs open or the search bar unless I put my cursor to the top of the screen. Also, my taskbar does not show at the bottom of my screen anymore unless I hit the window button on my keyboard. Can someone please help me put it back the way it was? Is this the right way to contact someone about this problem?

Thank you, Rachel

I want the version (which i assume is the ESR one) OFF my computer. I have downloaded a "regular version" (116.0.3) and have followed all instructions I have found on this site. It gets to a point and says it can't find the file. There is no README or Install file in the download so I am stuck. Please help me because I want the ESR version GONE!!! Thanks for any help! R

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using windows 11 for a good while now without any problem, but about 6 weeks ago I started to get a new problem - Firefox now can take up to 4 minutes to load or reload a page after hibernation. The length of time to reconnect time varies. This only affects Firefox. There is no problem with my internet - other programmes and apps load immediately, and at the same time as Firefox is still trying to load a page/any page I haven't added any new add-ons and can't think of anything I've done that could cause this issue. I thought this would be a windows 11 issue caused after an update, but after a bit of searching on Google, Reddit and Mozilla Help/ I can't find anyone else with a similar problem.

Can someone help? Thanks

Hello everyone,

I've been using Firefox for quite some time and I always keep a bunch of windows open throughout a few workspaces on my laptop. However, this takes up a lot of resources and looks very messy. So, I've been thinking of writing a script/extension to simply store all the open links in a window to a named list that I can, then, come back to when I need and reopen. That way, I could possibly have different lists, separated by topic and stored in a single place.

I'm sorry if there is an obvious solution for this, I saw a couple of similar questions have been asked before, but none that I could use as reference.

Thank you for your time, have a nice week!

when using my employer's CRM web app on Chrome, while entering data in various fields, it shows me suggestions based on past entries. how can I do this in Firefox as well, by default Firefox doesn't show any suggestions. I have attached an image for reference. Any help would be appreciated.

Additonal Info: Setting > Privacy & Security > History > Use custom settings for history>"Remember browsing and download history" ---> is enabled

Setting > Privacy & Security > History > Use custom settings for history>"Remember search and form history"--- is enabled

Thanks in advance

PS: Attached image is the of the feature at work in chrome

When I tried to print a few Firefox pages - one including a Google map that printed fine when I used Safari - my Brother MFC L6700DW printer would say, for about 10 seconds, that it was receiving data, and then that message would disappear without my printer printing anything. This happened with another website on Firefox as well.

Does anyone know what's going on? I normally have been able to print from Firefox.

Thanks! S

Just wanted to drop a quick thank you for actually paying attention to your users' wants and suggestions. Please continue to be a non-frustrating experience and dish out updates sparingly and meaningfully.

When using Firefox to access the Commonwealth Banks online portal, Netbank, the Bills & upcoming payments page will not load. I found this discussion about it - https://bugzilla.mozilla.org/show_bug.cgi?id=1753352 - a discussion that is now 2 years old and the solution is to disable fission.autostart. It seems crazy that this issue has not otherwise been solved. It seems users have to disable an important firefox security setting in order to get functionality. What are the dangers of disabling fission? And is there a better solution to this problem yet?

Thanks

Hi all. Some websites creates a little popup window in the top right corner of my browser "Log into your Google account" and I cannot figure how to make this PERMANENTLY stop doing it. I just click the "X" to avoid doing so, but I wish to have this stop happening before uninstalling my Firefox browser completely. I'm here only because I have lost patience with that feature and lost patience trying to figure out how to stop it. Please, help, anyone. Thank you.

(image attached)

Intermittently (maybe 1/20 times?), when I try to do a Google search from the URL bar I'll get a tab that doesn't load for about 30 seconds. If I search for the exact same thing in another tab it will load instantly, and if I select the url and press enter it will also load instantly. I am seeing this issue both when entering a search and when selecting text and clicking "Search Google for X".

I found a recommendation on a similar issue to set security.tls.enable_0rtt_data = false in about:config but I have seen no change with that setting.

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the above url.

i cant get the solution below to work- i cant find these options in my Firefox (v116) which is up to date askasik. i dont have 'Options' under my 'Tools' dropdown

https://support.mozilla.org/bm/questions/915394

Clear the cache and the cookies from sites that cause problems. "Clear the Cache":

   Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove Cookies" from sites causing problems:

   Tools > Options > Privacy > Cookies: "Show Cookies"

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue