Tất cả sản phẩm Support Forum

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Hi,

I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Internet speed issue. Often it will just not load and timeout. I usually quit Firefox and clear the cache and that seems to help temporarily but a few minutes later it's doing it again. It's becoming unusable at this point and I have read posts from other people with similar issues. Can we get this fixed in general please? I couldn't find a way to contact Mozilla about this.

Does anyone have any tips or settings I can change to eliminate or reduce this problem?

I'm on Android 13 and Firefox 122.0

Let me know if need any other info. Thanks.

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

About half a year ago, there was a problem with parts of webpages being blocked out by rectangles in background colour on some Android devices. As I understand it, that was a problem with hardware optimization on Adreno 308 GPUs, as my phone has. The problem was fixed in 116.

Now, in 121 (and possibly earlier), the problem is back on my phone with this GPU.

E. g. on https://tvtropes.org/pmwiki/pmwiki.php/Main/ForgottenTrope, there is a white block in the second paragraph, hiding a part starting with the second half of the second line and two lines more. The text becomes visible line by line when I zoom in.

I found an entry in bugzilla, https://bugzilla.mozilla.org/show_bug.cgi?id=1843749, which seems to pertain to the problem. It was closed with the fix in 116. I guess it needs to be reopened, or a new one referencing this one?

What can I do to set the wheels in motion so the problem will be solved once again?

Since updating to Android 14, I have had this issue twice now. I notice that my phone has way less battery than normal at the end of the day. When I check what has used all of the battery, I see that firefox has used over 10% with only like 3 minutes of screen on time. Reinstalling the app seems to fix it, but I don't want to keep reinstalling.

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my tablet and the exact same thing happens. I tried turning off my two add blockers to see if that would make a difference but it did not. I then uninstalled and reinstalled firefox on my phone from the Google Store and logged back in and it still acted the same way. For fun, I then turned on "Desktop site" in the menu and then my normal google.com page opened up. When I turned off 'desktop site', it went back to a blank screen with the "home" icon, the address bar, number of tabs open box and the 3 dots menu bar showing on top, but nothing else. I then opened my computer and works fine on my desktop. So, not sure what is happening but definitely some problem with "google.com" address on firefox (unless I toggle on "desktop site".) I also cleared my cache (which of course, was completely empty when I deleted and then added on the firefox app at the google store). Seems like might be a problem on your end? Especially since seems to happen on all four android devices that I have. I've also attached screenshots of the two pages I get, the first regular, the second with 'desktop site' toggled on.

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

There is an issue with mobile version of Google page, page loads as white page even at freshly installed Firefox nightly without any addons etc. When searching via address bar results are presented normally, but then when click on Google button to go into main page it load white page again. In addition I have checked it in my other device and it was the same behaviour, so it seems that something wrong is with Google itself. When use option to view page in desktop/computer mode page loads normally.

Hello, when I type in google.com, which I use for my homepage it displays https://www.google.com/webhp?client=firefox-b-1-m&channel=ts And the page is white and blank.

If I switch to desktop mode it appears. If I type in the address bar it searches.

I am not sure why it's not displaying, just happened one day.

I have attached screenshots.

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, the results show up. But then if I click the google icon to go to the google homepage, I get the blank white page again. What is going on? Also the desktop version of the site works, but the mobile version does not. It just stopped working this morning and nothing on my device had changed. I tried uninstalling firefox multiple times and still every time I redownload firefox, I get the same issue. I've been a longtime user of firefox user and the first time I have had a major issue like this.