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  • Đã giải quyết

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. https://x.com/mozilla doesn't work either Error message on the page: "Something went wrong, b… (xem thêm)

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 
   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 
   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

Được hỏi bởi Taco X 23 giờ trước

Được trả lời bởi TyDraniu 21 giờ trước

  • Đã giải quyết

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (xem thêm)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Được hỏi bởi opsec789 1 tháng trước

Được trả lời bởi opsec789 3 tuần trước

  • Đã giải quyết

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (xem thêm)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Được hỏi bởi ewamitrega 1 tuần trước

Được trả lời bởi Paul 1 tuần trước

  • Đã giải quyết

Blue Square at the tip of the mousecursor

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activate… (xem thêm)

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

Được hỏi bởi peter851 1 tuần trước

Được trả lời bởi peter851 3 ngày trước

  • Đã giải quyết

I think something has become corrupted in my sync data and is now causing Firefox to nuke my browsing sessions

Yesterday, I noticed after I closed and re-opened Firefox, my browsing session was completely gone - all my tabs and windows, my entire browsing history, website sign-in … (xem thêm)

Yesterday, I noticed after I closed and re-opened Firefox, my browsing session was completely gone - all my tabs and windows, my entire browsing history, website sign-in status, all completely gone. I've been troubleshooting since then.

I've noticed that the 'sessionstore-backups' folder in my profile folder is missing. When I open Firefox, this folder is created and Firefox writes some data to it, but Firefox seems to delete the folder as soon as I quit Firefox. Firefox should not be doing this. My Firefox is configured to open previous windows and tabs, and is NOT configured to wipe any browsing data of any kind when it closes.

As a sanity check, I spun up a Windows Sandbox (briefly, it's a clean, isolated Windows environment) and installed Firefox there. I also enabled the option 'Open previous windows and tabs'. Firefox behaves normally - it re-opens the tabs/windows I had open when I quit Firefox. Great, that's what I expect. The trouble starts as soon as I sign in to sync. After signing in to sync, and letting the initial sync process complete, I open a couple of windows and tabs, then quit Firefox. Firefox begins nuking my browsing session again - the 'sessionstore-backups' folder is erased, and next time I start Firefox, all my windows and tabs are missing, and my browsing history is missing.

So, at this point, I'm assuming something in my synced data has become corrupt. I haven't installed any new extensions lately. I haven't changed any of Firefox's settings that would cause this to happen. The only thing I have done differently lately was enable Firefox Sync in LibreWolf and sign in to sync there. It seems like this session-nuking trouble started after I signed in to sync in LibreWolf. I assumed, since LibreWolf is a fork of Firefox, and because there were no warnings or indications the feature was incomplete/unstable/experimental/etc., that it would just work, that it wouldn't cause any issues. But it seems like it has caused issues. I checked LibreWolf's issues tracker for anything related to 'sync', but I didn't see anything noteworthy.

I've been using Firefox and Sync for numerous years without issue. This session-nuking thing started yesterday.

I use Firefox in a few places, and based on what I saw happen in my Windows Sandbox, this session-nuking issue is going to happen in every Firefox I'm signed in to as soon as it has a chance to sync. Obviously, I do not want this to happen.

What can I do to determine what the issue is? What can I do to check if something in my synced data has become corrupted? What can I do to reverse it? I'm not opposed to completely wiping/resetting my synced data, but I'd rather not if I don't have to. The only thing I would lose sleep over is my bookmarks, but I know I can export them. Are there any debug logs I can enable/look at? Anything I should look for in Event Viewer?

Thanks.

Được hỏi bởi canowyrms 3 ngày trước

Được trả lời bởi canowyrms 3 ngày trước

  • Đã giải quyết

[solved] How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (xem thêm)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Được hỏi bởi welcome 4 tuần trước

Được trả lời bởi cor-el 4 tuần trước

  • Đã giải quyết

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (xem thêm)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Được hỏi bởi wolfdad 2 tháng trước

Được trả lời bởi wolfdad 2 tháng trước

  • Đã giải quyết
  • Đã khóa

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (xem thêm)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Được hỏi bởi test127001 3 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

  • Đã giải quyết

CloudFlare broken loop

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just… (xem thêm)

let's keep it as brief as possible.. i have no idea what the hell the degraders of cloudflare are doing, for the past YEARS all sites that required cloudflare worked just fine, and now i lost access to multiple sites on firefox because of the cursed "are you human: captcha loop" i'm looking for extensions, i'm seeking github codes that i don't even know how to execute. the loop keeps demanding me to change the browser to a chromium.. isn't this supposed to be treated as a targeted cyber crime? from google against mozilla? how do i fix the captcha endless loop?

Được hỏi bởi Mustafa Shanti 1 tuần trước

Được trả lời bởi cor-el 4 ngày trước

  • Đã giải quyết
  • Đã lưu trữ

Pop Up Window

When scrolling down I choose to read an article in a new window. When I open the new window, on the right side, a pop up window appears titled “Join the Conversation” or… (xem thêm)

When scrolling down I choose to read an article in a new window. When I open the new window, on the right side, a pop up window appears titled “Join the Conversation” or “More from Daily Express” blocking some of the article’s words. How can I stop this pop up window from appearing? Thanks.

Được hỏi bởi doug5101520 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (xem thêm)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Được hỏi bởi pitbulls9 1 năm trước

Được trả lời bởi pitbulls9 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can only log into my Clickbank account in a Privacy Window

Hello, I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, … (xem thêm)

Hello,

I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, but I am only able to log into Clickbank using a Firefox Privacy Windows. I am not able to log into Clickbank using Firefox, Edge, or Chrome, only in the Privacy Window. I do have Malwarebytes browser guard on my computer, but I have it turned off when trying to log into Clickbank.

Does anyone know why this is happening?

Thank you.

Được hỏi bởi jpowel 1 năm trước

Được trả lời bởi jonzn4SUSE 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (xem thêm)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Được hỏi bởi Imot 1 năm trước

Được trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can't setup Dropbox in Firefox

I tried to Connect Dropbox to my desktop, but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same … (xem thêm)

I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

Được hỏi bởi noel_envode 1 năm trước

Được trả lời bởi noel_envode 1 năm trước