The VPN reset functionality is a feature that lets you clear all Mozilla VPN data and settings and returns it to the state it was when you first installed it.

What is it for?

A VPN reset can be used to troubleshoot your device when you’re experiencing instability or crashes with the application and other options fail.

The Mozilla VPN reset deletes:

Recent connections Language app preferences Enabled privacy features Custom DNS preferences Excluded apps App notification preferences

{note Note:} Resetting Mozilla VPN will sign you out of your Mozilla account, so you will need to sign back in afterwards. Your account will not be deleted.</div>

How to reset Mozilla VPN

To reset Mozilla VPN follow these steps.

1. Open Mozilla VPN and sign in with your Mozilla account.
2. On the bottom right side of your screen, select the Settings button.
3. Select the Help option.

   

4. Go to the Reset VPN section of the menu.

   

5. Select the Reset VPN button.

   

6. Confirm the reset by selecting the Reset and quit button.

   

7. A loading screen will appear while clearing all settings and preferences.
8. You will be signed out of your Mozilla VPN app and redirected to the sign in screen.

Congratulations! The VPN reset is done. You will need to sign back in to Mozilla VPN using your Mozilla account email and password.

Related articles

• How to download Mozilla VPN on your desktop or mobile device

Learn more:

• How do I update Mozilla VPN?