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i cannot find my solution here
when my firefox starts it opens 2 tabs automatically 1 is my home page and the other i do not want , can someone assist me please to stop this other tab opening thank you
การตอบกลับทั้งหมด (4)
hello, you have various addons present that may be adware. please try these steps:
- reset firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu
> addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
What is the "other"?
Knowing that might help us identify an exact fix.
If the malware cleaners do not flush MySearchDial, check the Windows Control Panel, Uninstall a Program.
Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.
The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.
The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
See also: