Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to login into account to Sync on my personal MAC

  • 3 பதிலளிப்புகள்
  • 24 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by hk8055

when i tried to login in my personal MAC it shows

Unknown account

I am trying to sync my office PC and personal MAC.

when i tried to login in my personal MAC it shows Unknown account I am trying to sync my office PC and personal MAC.

All Replies (3)

Are both those computers currently running Firefox 29?

Once a Sync account has been updated with a Firefox 29 version, any Firefox 28 or earlier version won't be able to use that Sync account.

Yes both are on version 29. I updated today only.