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Firefox Focus 8.0.23 crashes on startup - Android 5.0.2

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  • Last reply by Paul

Foamdad
Foamdad
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FFF crashes a few seconds after opening. Getting the "Unfortunately, Firefox Focus has stopped" message. Seems to have occurred with the October 14 update. Anyone have any luck getting resolution to this issue? Thanks!

FFF crashes a few seconds after opening. Getting the "Unfortunately, Firefox Focus has stopped" message. Seems to have occurred with the October 14 update. Anyone have any luck getting resolution to this issue? Thanks!

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Paul
Paul
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Hi

I think that I might be able to help with this.

Open the Android Settings app (typically a cogwheel icon).

Open Applications and find Firefox Focus.

Initially, clear the cached data and restart your device. If this does not fix the issue, clear all user data for that app which will take the app back to a first install state and remove all your data from it.

I hope this helps