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After updates email and facebook passwords are GONE every time!

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by guigs

After each Firefox update (on laptop) my email and facebook passwords are gone and new ones have to have to be issued. With my mobile devices (Androids) with Firefox this does not occur. Note: I have always checked the boxes that say "remember me" or "save password". Getting kind of (very) annoying!

After each Firefox update (on laptop) my email and facebook passwords are gone and new ones have to have to be issued. With my mobile devices (Androids) with Firefox this does not occur. Note: I have always checked the boxes that say "remember me" or "save password". Getting kind of (very) annoying!

All Replies (1)

First, I apologize for the late reply, and I am hoping I can help you find your passwords. Please find these instructions on how to help find the passwords: https://support.mozilla.org/en-US/questions/1179842