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I can't access my email.

  • 3 odpovede
  • 1 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od sfhowes

moonpuppy
moonpuppy
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When I try to access my email I get this: "Login to server imap-mail.outlook.com with username moonpupy@com failed". I get this message no matter which email program I've tried. This has been going on for over a week.

When I try to access my email I get this: "Login to server imap-mail.outlook.com with username moonpupy@com failed". I get this message no matter which email program I've tried. This has been going on for over a week.

Všetky odpovede (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re :Login to server imap-mail.outlook.com with username moonpupy@com failed

User name = full email address

So if you are really trying to access server with 'moonpupy@com' then that is not a full email address, so it will fail.

Right click on mail account name in Folder Pane and select 'Settings' Select 'Server Settings' User Name: Completely empty that text box and retype the correct full email address. click on OK Restart Thunderbird to ensure it uses the updated info.

moonpuppy
moonpuppy Autor otázky
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My bad typing. moonpupy@hotmail.com is in the message I get back from server.

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have 2-step verification set up on the account? Using a VPN?