Zobrazenie otázok označených: Zobraziť všetky otázky

How do I remove Profile Folders for good?

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to … (ďalšie informácie)

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

Otázku položil(a) Keith Post Pred 3 mesiacmi

Posledná odpoveď od Keith Post Pred 42 sekundami

where has my folder search tool gone in TB 115.10.1

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How … (ďalšie informácie)

I seem to have lost the search bar that allowed me to find certain emails in specific folders. I am now left with the one that searches all my email folders. Why? How do I get it back?

Otázku položil(a) KuchleiT Pred 1 mesiacom

Posledná odpoveď od KuchleiT Pred 30 minútami

115.12.1 (64 bit) problem on opening

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left a… (ďalšie informácie)

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

Otázku položil(a) Andrew P Pred 13 hodinami

Posledná odpoveď od Andrew P Pred 48 minútami

Lost emails

Hi All my emails from before February 2023 have disappeared. I live in Australia my server is Telstra who informed me that it isn’t their fault and that I should contact… (ďalšie informácie)

Hi All my emails from before February 2023 have disappeared. I live in Australia my server is Telstra who informed me that it isn’t their fault and that I should contact you. Many thanks Bee

Otázku položil(a) bnavon Pred 21 hodinami

Posledná odpoveď od bnavon Pred 12 hodinami

Account Settings Won't Save

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when … (ďalšie informácie)

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when I close Thunderbird down and re open it, the signature has reverted to the previous version. I can't see any option to save the changes to the account settings so they'll still be there next time.

I've tried it 2 ways - firstly editing the HTML signature text, and secondly attaching instead a signature file. In both cases it works fine until I close and re-open.

Otázku položil(a) leslie55gibson Pred 1 dňom

Posledná odpoveď od leslie55gibson Pred 12 hodinami

Privacy Notice Keeps Appearing

Every time I open up Thunderbird a tab opens up containing a Thunderbird Privacy Notice. As I'm working then every so often a number tab opens with the same information. … (ďalšie informácie)

Every time I open up Thunderbird a tab opens up containing a Thunderbird Privacy Notice. As I'm working then every so often a number tab opens with the same information. If I'm in Thunderbird for long I can have a dozen on more identical tabs. How do I stop this?

Otázku položil(a) leslie55gibson Pred 1 dňom

Posledná odpoveď od leslie55gibson Pred 13 hodinami

Thunderbird cannot download my email from Att

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been … (ďalšie informácie)

As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.

Otázku položil(a) mskinsey Pred 3 dňami

Posledná odpoveď od mskinsey Pred 19 hodinami

Sending Emails

I can not send emails to anyone. I have checked everything listed on the email help support list. I have cox.net and went to them to get answers with no results. … (ďalšie informácie)

I can not send emails to anyone. I have checked everything listed on the email help support list. I have cox.net and went to them to get answers with no results.

Otázku položil(a) Polly Brown Pred 5 mesiacmi

Posledná odpoveď od Polly Brown Pred 1 dňom

unable to connect to email

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my… (ďalšie informácie)

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Otázku položil(a) prkirby Pred 3 dňami

Posledná odpoveď od prkirby Pred 1 dňom

Missing folders

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD) I tried to copy some… (ďalšie informácie)

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD)

I tried to copy some old sent emails to a folder I've used in the past (old sent) & TB crashed. When I restarted it, many of my subfolders were missing. They are all still showing in Local folders in profile. I deleted all msf files & restarted TB. Nothing.

How can I restore these folders? Hopefully that's possible! Thanks

Otázku položil(a) Deb Skinner Pred 1 dňom

Posledná odpoveď od Deb Skinner Pred 1 dňom

Thunderbird Unified Folders Will Not Appear - 115.11.1 (32-bit)

Hello, I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with… (ďalšie informácie)

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Otázku položil(a) livernois3 Pred 1 týždňom

Posledná odpoveď od livernois3 Pred 2 dňami

Deleted folders reappear (again and again)

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, the… (ďalšie informácie)

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, they always "come back" as "ghost folders" (grayed out and without messages) and it's impossible for me to get rid of them. Very annoying. I've tried a couple of steps:

  • of course, I tried deleting the folders through the Thunderbird interface, also from Trash, where they first move to
  • I also tried to delete msf-files associated with the deleted folders -- to no avail
  • I also tried to unsubscribe from these folders using the "Subscribe" interface -- this is not possible: I can tick off the folders, save my choices, but as soon as I open "Subscribe" again, these folders are back
  • I also tried to use Outlook, but the deleted folders are not shown in Outlook -- it seems to me that Thunderbird has difficulties letting them go

I'd be very thankful for any constructive help!

Otázku položil(a) Helwig Hauser Pred 4 dňami

Posledná odpoveď od Helwig Hauser Pred 2 dňami

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (ďalšie informácie)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Otázku položil(a) rick465 Pred 2 dňami

Posledná odpoveď od rick465 Pred 2 dňami

Lost my open tabs again...

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I ke… (ďalšie informácie)

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

Otázku položil(a) eyeart Pred 6 dňami

Posledná odpoveď od eyeart Pred 3 dňami

att.net no longer working

I did search for solution before posting this. Couldn't find any recent fixes. Using Version 115.10.1 I have used Thunderbird for years to get various emails. Includin… (ďalšie informácie)

I did search for solution before posting this. Couldn't find any recent fixes. Using Version 115.10.1 I have used Thunderbird for years to get various emails. Including 2 different att.net emails. Until about 2 days ago, this has been working well. All of a sudden I keep getting the popup to login with my password. I looked at the password file to see what was being used. Hasn't been updated for years. I used web browser to login to att.net account, confirmed that the pw listed in Thunderbird was correct. I looked at my att account and found that I setup a secure key in 5/21. Not sure what has changed that I can no longer use thunderbird for att emails. Note: I deleted the account from thunderbird and attempted to re-establish the connection.. I used the automated process that TB had for the settings. got an error using the regular password AND using the secure key. I tried setup manually, making sure that the inbound/outbound settings matched. Still won't let me login. Something has had to have changed.

This page did not help. https://www.att.com/support/article/email-support/KM1086159 System config and results screen prints are attached.

Cancelled setup and started over This time I entered the secure id as the password,

Otázku položil(a) s beckett Pred 5 dňami

Posledná odpoveď od s beckett Pred 4 dňami

unable to send login information to "Host"

cannot log in to 'Host'. at bottom of page it reads : "email adress: Host contacted, sending login information..." thunderbird connects through a bt account and i … (ďalšie informácie)

cannot log in to 'Host'. at bottom of page it reads : "email adress: Host contacted, sending login information..." thunderbird connects through a bt account and i think some difference has arisen preventing one connecting with the other. there has also been a notice saying the 'bt account settings are out of date' which may be preventing Thunderbird loging in. since the notice gives no further information i have no idea what means or what to do about it. have tried uninstalling and reinstaling Thunderbird but that made no difference. hope you can help, i have no idea what to do and am emailess - which is a terrible thing to be!! thank you steve

Otázku položil(a) stephen woodhams Pred 5 dňami

When I tried to Open Thunderbird today I am being treated like a Brand New User, and ALL of my Messages and Folders have Disappeared.

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but T… (ďalšie informácie)

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but Thunderbird is treating me like a Brand New User and asking me to Create Passwords etc. When I finally get to something that looks a TINY BIT like my normal screen, ALL of my Messages and Folders have DISAPPEARED. The last time I used THUNDERBIRD (about 9 hours ago) I just looked for New Messages, and didn't try to make Any Changes, Updates, Archives, Migrations or Imports. Why is Thunderbird treating me like a Brand New User and asking me to Set Up an Account ? How do I retrieve my Emails (both Sent and Received).

Otázku položil(a) microtech2 Pred 5 mesiacmi

Posledná odpoveď od microtech2 Pred 5 dňami

All subfolders disappeared

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie… (ďalšie informácie)

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie. security key. Please help. There was very important info in those folders and I'm feeling kind of desparate. I uninstalled TB and reinstalled. Not fixed at all. Thank you.

Otázku položil(a) deannie.scott Pred 5 dňami

Thunderbird cannot read recovered emails in Outlook Inbox

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Out… (ďalšie informácie)

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Outlook on the WebApp and discovered that all of the inadvertantly deleted emails were found under recover deleted emails. So within Outlook I recovered all mails into the Inbox. So far, so good.

Now I have all the mails listed in the Inbox on Outlook. But when I open Thunderbird again, the recovered mails do not show up. It seems that Thunderbird does not fully synchronize the folder and the recovered emails are not downloaded. Instead, all mails are once again removed from the Outlook Inbox. The previously recovered mails disappear again from the inbox of OWA and I have to recover them all again.

I have already tried several fixes. Within Outlook, I created a new folder and moved the recovered Inbox mails to that folder. This was done in the hope that this folder will then sync properly with Thunderbird. Unfortunately no. The folder does not sync and as soon as Thunderbird is closed again, all mails are deleted again from the new folder on OWA.

I also deleted the Outlook account (including all stored data) and recreated the account in Thunderbird. Unfortunately, the same thing happens again. The recovered mails are not displayed in Thunderbird and after closing the program, the mails are deleted again in OWA and I have to recover them again. Finally I went so far as to uninstall Thunderbird completely from my computer and reinstalled the software. That did not fix the problem either.

I will also provide another observation: in the past when I have recovered individual emails the same behavior has occurred. Seems that when Outlook or Exchange places a deleted email into the recovery queue, there is a change in its identify such that TB now views it as a deleted message.

Any suggestions on how this can be fixed?

Best regards

Otázku položil(a) Matthew Kostura Pred 1 týždňom

Posledná odpoveď od Matthew Kostura Pred 5 dňami