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I cannot download to my nexus 7 it says missing file?

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by kobe

careyde
careyde
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when trying to download my nexus 7 says missing files? android 4.2.10

when trying to download my nexus 7 says missing files? android 4.2.10

All Replies (3)

kobe
kobe
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Clear the google play cache.

  1. Visit Settings > Apps on your device
  2. View All apps
  3. Select the Google Play store app, and then tap Clear data and Clear cache.
  4. Then, select Download manager and tap Clear data and Clear cache.
careyde
careyde Question owner
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I did what you suggested, thank you. But now the message reads cannot download (497) ?

kobe
kobe
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see: https://support.google.com/googleplay/answer/1067233?hl=en‎