Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nexus 10 won't update from Firefox 23 to 24.

more options

After downloading the update file from the Google play store, error message says "package file invalid" and update fails. Nexus 10 running JB 4.3. Help!

After downloading the update file from the Google play store, error message says "package file invalid" and update fails. Nexus 10 running JB 4.3. Help!

All Replies (5)

more options

Clear the google play cache

  1. Visit Settings > Apps on your device
  2. View All apps
  3. Select the Google Play store app, and then tap Clear data and Clear cache.
  4. Then, select Download manager and tap Clear data and Clear cache.
more options

Thanks for your suggestion. I did as you said - in all apps l cleared cache & data from Google Play store & download manager. Then I tried downloading Firefox Beta again. Still get "package file is invalid" message after download. I also uninstalled Firefox Beta and tried for a fresh download. Ended up with no Firefox Beta at all until I found a source for the v23 apk. Rebooted device several times between steps. This issue is occurring on both my Nexus 10 and my Nexus 7, both JB 4.3. Other ideas?

more options

4.3?

Maybe this is another release glitch, is this resolved by firefox nightly.

more options

I have a Google Nexus 7 (32 GB Wi-Fi Only) Tablet. I have all the latest updates and version 4.2.3 of Google Play. I have followed all the above and even manually went through every application in the "All" section of the applications in the settings and manually cleared the cache of EVERY program on the tablet. I deleted my google play account, rebooted my Wi-Fi router, and powered down the tablet. Then I powered up the router and the tablet and had even di-installed FireFox Beta prior to all that and it STILL DOESN'T INSTALL. I still get the error message that "Package file is invalid." I give up. There's a problem with either Nexus 7's new 4.2.3, a problem with the FireFox file, or there's a problem with Google Play. I need help! Anyone please!?

more options

I found a type of workaround. If you install AirDroid and then drag/drop the .APK file from Mozilla into the drop-box on the artificial desktop on your computer once linked with AirDroid that seemed to work. Not sure how stable it is, though.

If anyone figures out how to fix the underlying problem or if an update is in order please notify us all.