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I am unable to send emails because when I do the SMTP email is crossed with my 3rd email.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by marysp

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ON my main email, the SMTP outgoing is crossed with my 3rd email. The email address is correct, but the outgoing is not correct. I just do not know how to correct the problem and no one will answer me. Everytime I correct the line it reverts back to the incorrect one. PLEASE someone help me. I have never had this problem before. I cannot show what it looks like because I cannot make a file or screenshot of the problem.

ON my main email, the SMTP outgoing is crossed with my 3rd email. The email address is correct, but the outgoing is not correct. I just do not know how to correct the problem and no one will answer me. Everytime I correct the line it reverts back to the incorrect one. PLEASE someone help me. I have never had this problem before. I cannot show what it looks like because I cannot make a file or screenshot of the problem.

All Replies (2)

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Open Tools/Account settings, select the main account in the left pane, then look at Outgoing Server (SMTP) in the lower right pane. Is the drop-down menu selecting the smtp associated with the main account or the one for the 3rd account?

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ok, the 3rd email has the SMTP as the 3rd email and when I change it right, it quickly reverts back to the main email.