Deleting/Moving Problem

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted. It is also repeatedly trying to downlo… (read more)

I can't do batch delete or move from the Inbox. It will only do one file at a time, despite the fact that several are highlighted.

It is also repeatedly trying to download a few thousand files to the Inbox. It gets to the number of files, then hangs, then starts to do it again (except each time it's fewer files to download). I don't know if the two problems are related.

Asked by Rand Simberg 2 days ago

Last reply by Rand Simberg 54 minutes ago

Authentication Failure - Comcast email account

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the … (read more)

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the comcast accounts. It says Authentication Failure, but I have not changed anything on the accounts, including passwords. Entering the same password works - for a while. Any idea how to stop this?

Asked by Kennymsq 1 hour ago

Details from the invitation are not in the accepted calendar event

I get an invitation to a zoom meeting complete with zoom link. I accept it. When I look at the calendar event, I can see the organizer and attendees but the zoom meeting … (read more)

I get an invitation to a zoom meeting complete with zoom link. I accept it. When I look at the calendar event, I can see the organizer and attendees but the zoom meeting link and all other details are missing. To join the meeting, I have to search my mail looking for the matching meeting invite. This can be hard since I get invites from several accounts and filtered into many mailboxes. And the meeting names can be the same from week to week.

And to make things worse, there is no reminder set and I cannot edit the event manually to add back in the zoom link.

The invitation arrives via Gmail and is accepted into a secondary calendar (not the calendar associated with the gmail account but a calendar I added to that account so still a google calendar. And I can edit the notes in google calendar.)

Is this really the intended behaviour or is my TB install messed up?

Asked by gmkayaker 3 hours ago

Unsent Message

I have an ‘unsent message’ notification at the bottom of my Thunderbird main page but can’t find where the unsent message is located.

Asked by johncconrad 3 hours ago

TB Inbox emails not showing up immediately

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible. 2. Emails wit… (read more)

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible.

2. Emails with the red flame are junk emails. I think those use to automatically go to the Junk folder but now they're showing up in my Inbox and I have to manually send them to Junk folder. Am I wrong on this or has something changed?

Asked by jworks 3 hours ago

Thunderbird has confused e-mail data

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have p… (read more)

I noticed yesterday with version 115.4.2 32-bit (I just updated now) that an e-mail, part of a correspondence, would not load. Actually it did load but it seems to have permanently replaced the original message with a completely different e-mail from a different sender. But the From and the Subject lines pertained to the e-mail that was supposed to be there. The replacement message, if it matters, is an e-transfer notification, again, from a completely different sender.

I noticed then that a few other e-mails show only code data in the body. This is loading from a Gmail account which appears to be intact when I log in there directly.

I was also concerned when I first went to open Thunderbird from the taskbar, that a Win 10 pop-up appeared as I hovered over to click the icon, showing "recent" e-mails from all different dates, most of them well in the past and certainly not accessed recently. This has me concerned about a security breach.


PS: When I tried to remove the "recent" e-mails pop-up menu I accidentally deleted the taskbar shortcut and now can't get it back. Well, I can but the TBird icon won't reload and it just shows up as a blank icon.

Asked by jell 3 hours ago

Unexplained symbols in Inbox

Today I started seeing a new symbol to the left of the Subject line in the Inbox on one of my accounts. I have not seen this before and cannot find an explanation for it.… (read more)

Today I started seeing a new symbol to the left of the Subject line in the Inbox on one of my accounts. I have not seen this before and cannot find an explanation for it. I could find nothing when reviewing changes and new features.

I have attached a screen shot below.

Asked by samccarver 5 hours ago

Warning: Potential Security Risk Ahead Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

My emails do not download into my email "in" box as they used to do. I get the following message when I try to log into my emails. Warning: Potential Security Risk Ahead… (read more)

My emails do not download into my email "in" box as they used to do. I get the following message when I try to log into my emails.

Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Can this be fixed? Can you help me to fix this problem? Thanks, Michael.

Asked by mdezylva 9 hours ago

Unable to log in at server

Hi, I have been using thunderbird with two accounts. One day one account decided that won't get new messages, so I deleted that account, tried to add it again and it is … (read more)

Hi, I have been using thunderbird with two accounts. One day one account decided that won't get new messages, so I deleted that account, tried to add it again and it is showing me mistake: Unable to log in at server. Probably wrong configuration, username or password. I am 100% sure, that all the credentials are correct. Could you please try to help me?

Asked by Tereza Koubková 9 hours ago

Thunderbird has stopped sending and reeiving emails

Hi team. Since yesterday, Thunderbird has stopped receiving and sending emails from both my accounts. Get this error message: Warning: Potential Security Risk Ahead. Thun… (read more)

Hi team. Since yesterday, Thunderbird has stopped receiving and sending emails from both my accounts. Get this error message: Warning: Potential Security Risk Ahead. Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. How can I fix this? Regards, Tonia

Asked by freda smith 10 hours ago

Startup error

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors … (read more)

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Asked by nick_bunting 1 day ago

Last reply by nick_bunting 11 hours ago

email thread

Hi I have asked a question about my new email account in outlook. I have set up a new identity with the new email address. I have set up an app in outlook. I can receive … (read more)

Hi I have asked a question about my new email account in outlook. I have set up a new identity with the new email address. I have set up an app in outlook. I can receive emails but cannot send them. Answer have apparently been posted but I can’t see the email thread either. I really need some help here please. Can the answer be emailed to me or at least a link to where the answer is posted on the thread. Thanks

Asked by adams.stephen@bigpond.com 11 hours ago

mailto links don't work, "locked" subject, no account to select

Hello! Since I couldn't find help in the forums, I will create a new question. For about a year now the PC at my work will not open mailto-links correctly. There is no ac… (read more)

Hello! Since I couldn't find help in the forums, I will create a new question. For about a year now the PC at my work will not open mailto-links correctly. There is no account to select from, the subject has a lock-symbol. The receiver's address is correct though (I replaced it with "address" for the screenshot). This PC is the only one I know with that problem and only with external mailto-links. If I click on an email address inside a mail, it opens it correctly. Thunderbird version 115.11.1 (32-Bit), Win 10

It's pretty impractical, so I am hoping for help. Thank you!

Asked by Phrimpy 2 days ago

Last reply by Phrimpy 12 hours ago

Failed to check for updates - Thunderbird 115.11.2 (64bit)

When going from Help on menu to check for updates receive the error message - Failed to check for updates. Running on Windows 10 with NAV - problem is recent in origin … (read more)

When going from Help on menu to check for updates receive the error message - Failed to check for updates.

Running on Windows 10 with NAV - problem is recent in origin but I can't be exact as it's not my regular PC.

So far I've manually updated Thunderbird from 115.11.1 to 115.11.2 (64bit)by downloading from Mozilla website, rebooted from cold several times, and applied the fix from Norton:" https://community.norton.com/en/forums/auto-update-norton-360-v2449067835-now-causes-security-exception-thunderbird " in case it was related. It appears to be unrelated because on my regular PC the NAV update occurred necessitating the fix to the security exception error but don't have the checking for updates error.

thanks

Asked by mike741 12 hours ago

Checking mail server capabilities

Suddenly without warning Thunderbird displays a message 'Checking mail server capabilities.......' in the bottom left of the inbox screen. Messages from the server [Optus… (read more)

Suddenly without warning Thunderbird displays a message 'Checking mail server capabilities.......' in the bottom left of the inbox screen. Messages from the server [Optus] are not downloaded. I have changed the SMTP server to the default 465 and changed the security setting to 'None' but the problem has not been resolved. I note that there are alot of queries about this problem but I cann ot find a solution anywhere on the Mozilla help pages.

Asked by chrisft1 20 hours ago

Help with configuring account with specific situation

Hello. Cox.com (my current email account) is no longer servicing emails and is switching my 4 email accounts to yahoo. I am to sign in with my cox.com address (which is… (read more)

Hello. Cox.com (my current email account) is no longer servicing emails and is switching my 4 email accounts to yahoo. I am to sign in with my cox.com address (which is not changing), but my emails will show in Yahoo. Since this account is already listed in Thunderbirsd with Cox.com (not a new email), I need to be able to configure Thunderbird to get my emails from Yahoo. They have only transferred 1 of 4 so far, so I will need this information for the other 3 when it happens. Thank you for any help. I have already missed some emails.

Asked by ruggi40 20 hours ago

Cannot Send Messages

When I try to send a message from my Thunderbird POP Server account I get: “Sending of the message failed. The message could not be sent because the connection to Outgoi… (read more)

When I try to send a message from my Thunderbird POP Server account I get:

“Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) webmail.digitalspaceportal.net timed out. Try again.”

Try again never works

Here are my Outgoing Server settings

Description: webmail.digitalspaceportal.net Server Name: webmail.digitalspaceportal.net Port: 1025 Default: 465 Connection Security: SSL/TLS Authenticity Method: Normal Password User Name: jrf.consulting@attglobal.net

I am on a Win 11 laptop running Thunderbird V115.11.0 (64-bit)

Asked by Jay fischer 21 hours ago