Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Will not send emails

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от sfhowes

more options

I downloaded Thunderbird and was so anxious to replace my MS Outlook with a powerful email app. I installed the program on my MS 10 PC and on my MS 11 Laptop. The laptop install works great, but the PC install will not send emails and I have tried everything. Restarted in Safe Mode, reinstalled the program, made sure smtp was set up correctly and nothing seems to work. I would hate to go back to Outlook, but it looks like I might have to.

I downloaded Thunderbird and was so anxious to replace my MS Outlook with a powerful email app. I installed the program on my MS 10 PC and on my MS 11 Laptop. The laptop install works great, but the PC install will not send emails and I have tried everything. Restarted in Safe Mode, reinstalled the program, made sure smtp was set up correctly and nothing seems to work. I would hate to go back to Outlook, but it looks like I might have to.
Приложенные скриншоты

Все ответы (1)

more options

The settings are correct. What happens when you send? Using a VPN? What's the antivirus? If it's different from the one on the laptop, and incompatible with TB, that might explain the result. The TB profile folder should always be an exclusion in AV settings.

https://support.mozilla.org/en-US/questions/1369824