Cannot open one in box. It shows that emails are there, but cannot get it to show the list of emails.
I have two email accounts, which I access via Thundebird. One account works fine, but the other will not display the list of emails when I click on it. When I get messages, the message count goes up, but still will not display. This seemed to start after the version 45 update. It either shows a page of links or it will not open at all or it shows the message list format all blank.
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It sounds like your mail files are corrupted. First of all create a backup of your Thunderbird profile folder. https://support.mozilla.org/kb/profiles-tb#w_backing-up-a-profile
Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder
Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup done prior to the corruption.
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
ldysart,
did the repair work for you? ?
(I recently had someone report the same issue - message count increases but message list does not display - and repair worked in that case)