Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Have just accidentally emptied my inbox. Help!

  • 3 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от duggabe

more options

Was doing my usual shift-delete from my inbox, when i accidentally hit the end button at the same time as hitting the delete button. Can I retrieve my messages?

Was doing my usual shift-delete from my inbox, when i accidentally hit the end button at the same time as hitting the delete button. Can I retrieve my messages?

Выбранное решение

Все ответы (3)

more options

At this point do you have an inbox folder? Are your messages in the Trash folder? Are you using IMAP or POP?

If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?

more options

Hi duggabe, yes l have an inbox with messages visible since the delete. Messages not in Trash(first place l looked) or if they are l can't see them. Using IMAP, my mail server uses outlook.com and the messages don't appear there either.

more options

Выбранное решение

A Shift+Del bypasses the Trash. There is no undo! See https://support.mozilla.org/en-US/kb/keyboard-shortcuts#w_message-functions