Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Account Recognition & Entre

  • 1 răspuns
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!

I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something?

Thanks in advance for your help!

PS attached is what page I am shown when clicking the aforementioned icon

'''EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!''' I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something? Thanks in advance for your help! PS attached is what page I am shown when clicking the aforementioned icon
Capturi de ecran atașate

Modificat în de Caleb

Soluție aleasă

Did you miss the "Sign in to sync..." link that shows in the screenshot :wink: ?

See also:

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

more options

Soluție aleasă

Did you miss the "Sign in to sync..." link that shows in the screenshot :wink: ?

See also:

Modificat în de cor-el

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.