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cannot get online with firefox 5 OR uninstall it

  • 5 respostas
  • 5 têm este problema
  • 4 visualizações
  • Última resposta por limeylady

limeylady
limeylady
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I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

Solução escolhida

See Firefox won't start - find solutions if Firefox won't open.

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Todas as respostas (5)

finitarry
finitarry
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https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Andrew
Andrew
  • Moderator
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What error message do you get?

What happens why you try to close it?

limeylady
limeylady Proprietário da pergunta
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I appreciate your suggestions but they ALL depend on being able to open Firefox even in "safe mode" I cannot even open firefox to implement the suggestions

Modificado por limeylady a

Andrew
Andrew
  • Moderator
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Solução escolhida

See Firefox won't start - find solutions if Firefox won't open.

limeylady
limeylady Proprietário da pergunta
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Thank you feer56. Closing Firefox through the task manager seems to have solved the problem for now. I appreciate the help.