Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Firefox update – lost passwords – no sign of firefox logins.json etc

  • 7 respostas
  • 0 têm este problema
  • 11 visualizações
  • Última resposta por captainuncertain

more options

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Todas as respostas (7)

more options

Ignore me. Showing hidden files has found my logins.json file. Attempting to restore – but seriously not impressed if a firefox update (and the syncing) has stuff things! Not simple to actually offer 'old profiles' so about:profiles offers some back-tracking??

Útil?

more options

Note that you also need key4.db as this file stores the encryption key.

Útil?

more options

Thanks. I found the two files and replaced the 'recent' versions. Didn't work, but I'll try again with a file from further back. See where we get to :O)

Útil?

more options

Did you ever sync on your iPhone? Just wonder if this bug is the problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1872730

Útil?

more options

Not on my phone at all – only got firefox on my macbook and iMac. I copied two files from time machine back off a month ago but did nothing. I'll have one more go (with oldest time machine I can find) then accept my fate. Thanks.

Útil?

more options

Do you at least see logins in logins.json if you open this file in a Firefox tab?

If that shows logins, but you do not see them in about:logins then this means that key4.db is damaged or doesn't match (i.e. doesn't have the right encryption key). If you haven't changed the PP overtime or have never used it, then an older copy of key4.db might work as well with a later logins.json that has the latest passwords.

Útil?

more options

Thanks. I'll try that (slight delay as work deadline)

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.