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Firefox not recognizing that i've already downloaded Firefox as I use the app

  • 1 resposta
  • 0 têm este problema
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  • Última resposta por James

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I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.
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The Extensions at addons.mozilla.org are only for (desktop) Firefox and Firefox for Android.

(desktop) Firefox https://addons.mozilla.org/firefox/

Firefox for Android https://addons.mozilla.org/android/

Firefox for iOS is more of a shell due to Apple's restrictions on what can be used and such. I swear I have seen talk of possible being able to use iOS extensions in Firefox in sometime.