Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Signing in issues

  • 3 respostas
  • 0 têm este problema
  • 8 visualizações
  • Última resposta por Anil Atluri

Anil Atluri
Anil Atluri
more options

Hi, I am not a techie. Windows 10, 64. Firefox 104.01 When I am trying to sign into PrimeVideo dot com, with my amazon dot in account I am directed to this url: https://eu.primevideo.com/ap/return?arb=d43a7325-2b6e-419a-8857-635c050b13ca and an error message appears: ' Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site. " I tried signing in with the same acct details with other browsers like Chrome, Edge, Vivaldi etc and there are no issues. It appears the problem is with Firefox. I deleted cookies, purged data, deleted the page and such. There is no use. Now the issue is how do I get rid of that URL ? What do you think I should be doing? Thanks for your time.

Hi, I am not a techie. Windows 10, 64. Firefox 104.01 When I am trying to sign into PrimeVideo dot com, with my amazon dot in account I am directed to this url: https://eu.primevideo.com/ap/return?arb=d43a7325-2b6e-419a-8857-635c050b13ca and an error message appears: ' Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site. " I tried signing in with the same acct details with other browsers like Chrome, Edge, Vivaldi etc and there are no issues. It appears the problem is with Firefox. I deleted cookies, purged data, deleted the page and such. There is no use. Now the issue is how do I get rid of that URL ? What do you think I should be doing? Thanks for your time.

Todas as respostas (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Why not just go to amazon.com and login?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

When you sign in with the other browsers, what url are you redirected to?

Anil Atluri
Anil Atluri Proprietário da pergunta
more options

@jonzn4SUSE Thank you for your response. To the best of my knowledge sign in credentials remain the same to any domain extn of Amazon. Besides that is the not issue. The issue is why am I being redirected by a URL that has a sort of 404 error! I should be signed in automatically to PrimeVideo isn't it?  :-)