Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Learn More

Unable to access privacy browser?

  • 2 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por cor-el

more options

4 July 2018 at 1930 Hours

I have not been able to access the Privacy Window in the Firefox Ver. 61 with and without saving history when closing. There is no "mask" indicator to let me know I am using the Privacy mode.

Please advise,

Murrdoc

4 July 2018 at 1930 Hours I have not been able to access the Privacy Window in the Firefox Ver. 61 with and without saving history when closing. There is no "mask" indicator to let me know I am using the Privacy mode. Please advise, Murrdoc

Todas as respostas (2)

more options

Hi, if you have ticked/checked the box for use Tracking Protection Always then the mask goes away.

Please let us know if this solved your issue or if need further assistance.

Modificado por Shadow110 a

more options

You do not see the purple mask when you are in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History). You also can't open a regular window since all windows you open are private browsing mode windows.

You can check whether you run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history": "Always use Private Browsing mode"