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I have been using Gmail for yers.I am now being ask to fill in a form to gain access to my gmail. Why?

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locking as a dupe of this - https://support.mozilla.org/en-US/questions/941783

I am being told to fill out a form to gain access to my G mail.I am also told that the info I enter has been taken.It happens to be the info I have used ever sense G mail came to be.I can get to G mail now and then but the tool bars are absent i e.Most Visited.

''locking as a dupe of this - https://support.mozilla.org/en-US/questions/941783'' I am being told to fill out a form to gain access to my G mail.I am also told that the info I enter has been taken.It happens to be the info I have used ever sense G mail came to be.I can get to G mail now and then but the tool bars are absent i e.Most Visited.

Modified by the-edmeister

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That would be a question for Google (or Chrome) support, not Firefox support.