Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Importing bookmarks does not work. Why?

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

I tried following directions to import from IE (I'm running v8) but the FireFox 'File' menu link 'Import' is grayed out and doesn't work. I've already created the HTML file from IE. This is on a Windows Vista PC.

I tried following directions to import from IE (I'm running v8) but the FireFox 'File' menu link 'Import' is grayed out and doesn't work. I've already created the HTML file from IE. This is on a Windows Vista PC.

All Replies (2)

more options

Here's how to do it: Import Bookmarks from an HTML file

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"