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Mail no longer works right through att.my.yahoo on Firefox.

  • 1 balasan
  • 45 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh ginnyp

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I use att.my.yahoo.com to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

I use ''att.my.yahoo.com'' to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

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Strange - never saw any answer(s) on this, but it suddenly started working OK. I clicked into e-mail through Firefox instead of Safari (by accident) a couple of days ago, and it has worked ever since! Guess there really was a problem that Firefox fixed!