![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Cannot sign to a site, adyashanti.org. Cookies are allowed. Help please.
The site says that the login information is incorrrect when I try to sign. I checked and am using the correct password and user name. I tried to sign in the that site on another browser and it worked. I am at a loss as to what to do next.
Penyelesaian terpilih
Reload the webpage while bypassing the cache
- Hold down the Shift key and click the Reload button with a left click.
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
Clear the cache and the cookies from sites that cause problems.
Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
Remove Cookies from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
All Replies (2)
Penyelesaian Terpilih
Reload the webpage while bypassing the cache
- Hold down the Shift key and click the Reload button with a left click.
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
Clear the cache and the cookies from sites that cause problems.
Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
Remove Cookies from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
This issue is probably caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.
- Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.