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Coursesmart Offline Bookshelf and Firefox Mobile

  • 2 replies
  • 3 have this problem
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  • Last reply by alana_best

alana_best
alana_best
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The mobile app used in Coursesmart skips pages in the Offline Bookstore which stores in the browser cache. The first five or so pages are fine and then I just get the frame. I don't know if this is an issue with coursesmart or firefox. Has anyone else seen this issue and hopefully fixed it?

The mobile app used in Coursesmart skips pages in the Offline Bookstore which stores in the browser cache. The first five or so pages are fine and then I just get the frame. I don't know if this is an issue with coursesmart or firefox. Has anyone else seen this issue and hopefully fixed it?

Chosen solution

Hey,

Can you please try the Safe Mode to see these issues are not related to Firefox extensions! See Diagnose Firefox issues using Troubleshoot Mode for further instructions.

--Tobbi

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All Replies (2)

user66338
user66338
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Chosen Solution

Hey,

Can you please try the Safe Mode to see these issues are not related to Firefox extensions! See Diagnose Firefox issues using Troubleshoot Mode for further instructions.

--Tobbi

alana_best
alana_best Question owner
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Hello Tobbi Thanks for the quick reply! I am using the Firefox Android app on an ASUS Tranformer. I went through and manually disabled the add-ons since there does not appear to be a way to start in safe mode. That worked! The only add ons I have were installed by default (Google Search, Amazon, Twitter and Wikipedia). By manually disabling these I was able to cache 250 pages and have spot checked them to make sure they stored. I am not sure which add-on created the issue but will reply to this post if I figure it out. Thanks again! ~Alana