Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Crashing when fingerprints registered with no screen lock

  • 1 답장
  • 2 이 문제를 만남
  • 15 보기
  • 최종 답변자: Kevin

more options

Hi, I have this strange problem on my Samsung Tab S3. Firefox focus was crashing whenever I tried to open a webpage. I checked the system logs and found it is related with the screen lock. Right now, I have stored fingerprints to use with apps like 1password, but I use just swipe for screen unlock, no password or fingerprints. So: - With screen lock enabled and fingerprints registered, Firefox Focus works. - Without screen lock and fingerprints deleted from device, Firefox Focus works. - Without screen lock but fingerprints registered in the device, Firefox Focus crashes when opening any page.

I also tested it with older versions of the app, same problem. But on my phone, Samsung Galaxy A5, I use the same settings with no problem (fingerprints registered, screen unlocked, firefox works normally). Seems it's only issue on my tablet. I currently deleted any fingerprints from the device so I can continue using Firefox, but I would like to find a fix since I use fingerprints for unlocking protected apps. Any ideas why that happens?

Hi, I have this strange problem on my Samsung Tab S3. Firefox focus was crashing whenever I tried to open a webpage. I checked the system logs and found it is related with the screen lock. Right now, I have stored fingerprints to use with apps like 1password, but I use just swipe for screen unlock, no password or fingerprints. So: - With screen lock enabled and fingerprints registered, Firefox Focus works. - Without screen lock and fingerprints deleted from device, Firefox Focus works. - Without screen lock but fingerprints registered in the device, Firefox Focus crashes when opening any page. I also tested it with older versions of the app, same problem. But on my phone, Samsung Galaxy A5, I use the same settings with no problem (fingerprints registered, screen unlocked, firefox works normally). Seems it's only issue on my tablet. I currently deleted any fingerprints from the device so I can continue using Firefox, but I would like to find a fix since I use fingerprints for unlocking protected apps. Any ideas why that happens?
첨부된 스크린샷

글쓴이 Nicos00 수정일시

모든 댓글 (1)

more options

Yes it is a known issue. There was a fix landed shortly ago. There will be rebuilds and some testing of the changes. It will be part of our next release.

https://github.com/mozilla-mobile/focus-android/issues/3566