Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

valid emails are automatically being dumped into the trash folder. How do I stop this?

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: user633449

more options

I had set up filters to send spam emails into the trash folder automatically

What is happening now is that valid emails are being automatically dumped into trash that I have not set up with a filter

How do I correct this?

I had set up filters to send spam emails into the trash folder automatically What is happening now is that valid emails are being automatically dumped into trash that I have not set up with a filter How do I correct this?

すべての返信 (1)

more options

Is this for your email account? Firefox is a web browser, and as such doesn't handle email. What you can try doing is contacting whomever is your Email provider (gmail, comcast, yahoo, hotmail) and finding out how to adjust your settings. Most every email provider either has a tech support line of a community forum.