Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Cant get into Comcast Inbox from PreviewPage and told Firefox is corrupted as works fine on IE

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: the-edmeister

Dreamwood
Dreamwood
more options

I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

I have two other comcast email accounts that I can access normally but my home account after recognizing password will not progress beyond the "PREVIEW INBOX" page. Comcast has tried and all works fine on their end. I can access home account normally on Internet Explorer. Tech told me sounds as if Mozilla has become corrupted and I must completely uninstall and then re-install. Don't want to loose all my bookmarks/links/etc. Anything else I can do to fix this? Thank you.

すべての返信 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Switch to the Xfinity Connect Lite interface in Xfinity preferences when using IE. Then you will be able to get beyond the Preview Inbox.