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If I leave browser window open and come back to it several hours later in Windows 10 it has lost text, and dosen't respond ,it has to be closed by task manager.

  • 3 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: scarab60

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this issue only started after upgrade to windows 10 and I have the latest version of Firefox

this issue only started after upgrade to windows 10 and I have the latest version of Firefox

選ばれた解決策

Please see if this happens in Safe Mode to make sure its not an add on compatibility issue: Diagnose Firefox issues using Troubleshoot Mode

Then please try these troubleshooting steps if it still happens in Safe Mode: Firefox hangs or is not responding - How to fix

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選ばれた解決策

Please see if this happens in Safe Mode to make sure its not an add on compatibility issue: Diagnose Firefox issues using Troubleshoot Mode

Then please try these troubleshooting steps if it still happens in Safe Mode: Firefox hangs or is not responding - How to fix

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Thanks for the help now to find which add on is the culprit

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Well thought it was Video down load helper ,disabled it and everything was fine for about 5 days .Now problem has re-occured even with all add-ons disabled