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lost bookmarks

  • 4 प्रत्युत्तर
  • 0 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

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I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now).

Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile.

I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it.

Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

I have to install firefox new everyday on a library computer, (short answer mine was stolen and I can't replace it for now). Anyway used to have no problem I would go in install firefox sign in and my bookmarks were repopulated. Today I installed firefox and nothing. No bookmarks, no add ons nothing its like a blank install with new profile. I do not have a backup saved profile on this computer as it is a virtual machine and each day when it shuts down it wipes the programs and data installed. Because firefox repopulated the bookmarks each day when I re-installed it I was not aware I needed to create my own backup I assumed that it was just something in firefox that worked well and another reason why I prefere to use it. Until today it was not an issue once I signed in everything would re appear but today its all gone. Is there anyway to recover this as it is very important that I do. I use these bookmarks a lot.

All Replies (4)

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Well suddenly after a couple hours it synced and the bookmarks came back. Where were they stored in the cloud so that this could happen?

Helpful?

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Hi

I understand from Mozilla staff that there was an issue with the Firefox Sync service that has now been resolved. We are sorry for any inconvenience caused.

Helpful?

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Thank you it was driving me nuts.

Helpful?

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But now that you realize how fragile it is, can you export your bookmarks to either (A) a USB flash drive (if the library allows removable media); or (B) the PC, which you then attach to an email message to yourself? That would be a good backup option since the bookmarks.html file is just a web page of clickable links you could open to access even when Sync is down.

This article has the steps to create that file: Export Firefox bookmarks to an HTML file to back up or transfer bookmarks.

Helpful?

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