Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

For the last 6-8 months, Firefox has not allowed me to check out (make a purchae) with paypal on my Window 10 computer. Its not a Paypal problem, it worksfine with Explorer.

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga FredMcD

more options

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which I prefer for all other purposes, just goes into an endless spiral if I click on "check out with Paypal". For all and any online vendors.

For the last 6-8 months, I cannot check out (make a purchase) using Paypal on my Windows 10 computer using Firefox. Paypal works fine with Explorer. But Firefox, which I prefer for all other purposes, just goes into an endless spiral if I click on "check out with Paypal". For all and any online vendors.

All Replies (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.