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Paypal & EBay homepages load okay, but when signin/login is selected this page opens in a Text based form not GUI. No error message is given.

  • 1 reply
  • 2 have this problem
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  • Last reply by cor-el

mikef1au
mikef1au
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For the past month I have been trying to solve a recurring problem with the EBay & PayPal login pages. My PC is a near new as is the OS, Win7 64 bit Home Premium. The problem 1st occurred about 6 months ago with my previous PC and Win XP Pro, but after a few days and Firefox update it went away. This problem doesn't occur with IE 8

For the past month I have been trying to solve a recurring problem with the EBay & PayPal login pages. My PC is a near new as is the OS, Win7 64 bit Home Premium. The problem 1st occurred about 6 months ago with my previous PC and Win XP Pro, but after a few days and Firefox update it went away. This problem doesn't occur with IE 8

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).