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Keep getting 'unable to deliver' msg to an AOL recipient. Goes thru with IE, but not Firefox. Just started yesterday.
I keep getting the message below when I send an e-mail to an AOL account. It just started yesterday. I haven't changed anything, nor has the recipient of the AOL addy. It goes thru just fine with IE, but not Firefox. How can this be remedied?
- ATTENTION ***
Your e-mail is being returned to you because there was a problem with its delivery. The reason your mail is being returned to you is listed in the section labeled: "----- The delivery status notification errors -----".
The line beginning with "Diagnostic-Code:" describes the specific reason your e-mail could not be delivered. The following lines contains the RFC822 header of the original email message.
Please direct further questions regarding this message to your e-mail administrator.
--AOL Postmaster
The delivery status notification errors -----
<xxxxxxxxxx@aol.com>: host core-dke003a.r1000.mail.aol.com[172.29.215.88] said:
554 5.7.1 Your mail could not be delivered because the recipient is only accepting mail from specific email addresses. If you feel you received this in error, please contact the recipient directly and ask them to check their email settings. (in reply to end of DATA command)
Mafitar da aka zaɓa
Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
All Replies (2)
Zaɓi Mafita
Start Firefox in Safe Mode to Troubleshoot the issue and to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
I was able to reset Firefox, sent an e-mail, and it hasn't bounced back. I'd say it worked! Thanks!