Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

FireFox Beta showed up on my computer; it replaced FireFox 5 macintosh; how do I get rid of it? I DID NOT KNOWINGLY DOWNLOAD OR INSTALL IT.

  • 3 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

more options

When I went to click on an icon in my menu bar, they were all gone. Then I checked my version of firefox and it said beta. I DID NOT WANT THIS. I don't know where it came from. I want it off. I want my old version back with all of my settings. How do I do this?

When I went to click on an icon in my menu bar, they were all gone. Then I checked my version of firefox and it said beta. I DID NOT WANT THIS. I don't know where it came from. I want it off. I want my old version back with all of my settings. How do I do this?

Keazen oplossing

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

more options

Keazen oplossing

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you! I was afraid I was going to lose my settings, but they stayed! Thank you again!