Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

4.0.1. automatic update for Mac: ¿Does it take to connect the update server more than a 20 minutes?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

RafaelRiveroM
RafaelRiveroM
more options

I have operate Firefox in my MiniMac system for the last year, no problems, but in the last 15 days I have received your update alert, I accept and then in more than 20 minutes times nothing hapend, I stopped because I do not now why this so long time Your: "... Downloading Firefox... connecting to the update server..." Tanks

I have operate Firefox in my MiniMac system for the last year, no problems, but in the last 15 days I have received your update alert, I accept and then in more than 20 minutes times nothing hapend, I stopped because I do not now why this so long time Your: "... Downloading Firefox... connecting to the update server..." Tanks

Alle antwurden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.