Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

iPad Crashes when opening Firefox

  • 1 antwurd
  • 11 hawwe dit probleem
  • 25 werjeftes
  • Lêste antwurd fan AaronMT

Defectivesealion
Defectivesealion
more options

I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

Alle antwurden (1)

AaronMT
AaronMT
more options

We're currently investigating this. We need your help in diagnosing the issue.

Would you be interested in joining our beta program to download and install an early Beta (which has diagnosing utilities):

https://docs.google.com/forms/d/1VG9pOntPVhfZWH18ETAZDOahyA6SCbNEpCxBVI-XNJM/viewform

If so, if you install the build and run into the issue, you would be able to send us some diagnosing information.

Settings > Firefox > Debug Settings | 'Email Saved Tab State', and send them to my email address found at https://mozillians.org/en-US/u/AaronMT/

If so, this would be greatly appreciated.