Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

keeps saying its missing or inaccessible, how do i fix this?

  • 2 réponses
  • 5 ont ce problème
  • 9 vues
  • Dernière réponse par cor-el

more options

every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"

every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"

Toutes les réponses (2)

more options

Some more info? Version and platform at least?

First guess would be permissions of user directory incorrect.

Profile Info

Profile Manager Help

Directories

Modifié le par Mrsonord

more options

Check if you have a profiles.ini file in the "%AppData%\Mozilla\Firefox\" folder (Linux: ~/.mozilla/firefox; Mac:~/Library/Application Support/Firefox/).

This usually happens when the profile that is marked in the profiles.ini file as Default=1 is missing.

If there is still a profiles.ini file, but the profile folder is no longer present then delete the profiles.ini file to force Firefox to create a new default profile.
Otherwise you can create a new profile and use "Choose Folder" to recover an existing profile.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.