Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

MS files are downloaded as .pdf

more options

Hi,

For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file.

I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves.

Hope you can be of help.

Hi, For some time now, when I download a .pptx, .xlsx og .docx Firefox changes the file format to .pdf when downloading the file. I then have to manually choose the correct app for opening the file, overrule error messages and delete the ".pdf" when re-saving the file even though it recognises it is not really a pdf file. I've tried to change the Firefox settings, clearing cache, restarting or deleting in config and other small attempts to reboot whatever suddenly started to cause this problem. As far as I can see, it is not an unknown issue, but I've not yet been able to find a solution to my problem, which is getting on my nerves. Hope you can be of help.

Toutes les réponses (11)

more options

Where are you downloading from? Steps to replicate please.

Modifié le par jonzn4SUSE

Cela vous a-t-il été utile ?

more options

I get this from onedrive. Just a word sample doc. see screenshot

Modifié le par jonzn4SUSE

Cela vous a-t-il été utile ?

more options

Also, what do what do you have set here? see screenshot

Cela vous a-t-il été utile ?

more options

It might only be when downloading from messenger.

I just click the file, it opens a new blank tab with the file location in the address bar (my download folder) with the downloaded file as a .pdf.

I've changed those settings from "use xxx (default)", to "use Microsoft xxx" and then "always ask". None of the settings had an effect.

Also, I'm using Firefox on Windows.

Cela vous a-t-il été utile ?

more options

I don't do Facebook and we see that you're using Firefox on windows. So what happens when you download this word sample doc? https://create.microsoft.com/en-us/template/restaurant-manager-resume-57cae682-222c-4646-9a80-c404ee5c5d7e

Here is what I get. see screenshot

Modifié le par jonzn4SUSE

Cela vous a-t-il été utile ?

more options

Works without a problem. I guess it's related to Messenger then. Also, this problem doesn't occur when using Chrome.

Cela vous a-t-il été utile ?

more options

Open Developer Tools (ctrl + shift + I) on a Network tab and start your download. There should appear new row with request data. Please read the Type of this file.

Cela vous a-t-il été utile ?

more options

The type is html it seems.

Cela vous a-t-il été utile ?

more options

TyDraniu said

Open Developer Tools (ctrl + shift + I) on a Network tab and start your download. There should appear new row with request data. Please read the Type of this file.

Can we get some hand holding here?  ;-)) You do it and show us non dev folks the steps. I tried the office site and didn't see anything about type under network.

Modifié le par jonzn4SUSE

Cela vous a-t-il été utile ?

more options

jonzn4SUSE said

Can we get some hand holding here?  ;-)) You do it and show us non dev folks the steps. I tried the office site and didn't see anything about type under network.

Here you go:

Modifié le par TyDraniu

Cela vous a-t-il été utile ?

more options

Possibly related thread:

Firefox automatically download files .docx from facebook page as pdf https://support.mozilla.org/questions/1445317

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.